What Is Healthcare Management?

Healthcare Management is the profession that provides leadership and direction to organizations for delivering healthcare services to teams, departments, units, or service areas within those organizations.

Healthcare management is a challenging profession that requires individuals in managerial positions at all levels across the organization to possess conceptual, technical, and interpersonal skills in order to carry out the required managerial functions of planning, organizing, staffing, directing, controlling, business development, and decision making.

In addition, Healthcare managers must maintain a dual perspective where they understand the external and internal domains of their organization, and the need for development at the self, unit/team level, and organizational levels.


Opportunities exist for managerial talent at all levels of a healthcare organization, including supervisory, middle management, and senior management levels. The role of manager is critical to ensuring a high level of organizational performance, and managers are also instrumental in talent recruitment and retention as well as succession planning.

The Bureau of Labor Statistics (BLS) U.S.A indicates that health care management is one of the fastest growing occupations, due to the expansion and diversification of the healthcare industry (Bureau of labor Statistics, 2010 U.S.A). The BLS projects that employment of medical and health services managers is expected to grow 16% from 2008 to 2018, faster that the average for all occupations.

These managers are expected to be needed in inpatient and outpatient care facilities with the greatest growth in managerial positions occurring in outpatient’s care facilities, clinics, and physician practices


Indian Hospitals, too, are experiencing a huge unmet need for Healthcare management professionals because of the hospital sectors size. Moreover, these estimates do not reflect the significant growth in managerial positions in non-direct care settings, such as consulting firms, pharmaceutical companies, Health Insurance, Healthcare IT/BPO, Clinical Research and medical devices companies.

These non-direct care settings provide significant assistance to direct care organizations i.e. hospitals/ nursing homes, and since the number of direct care managerial positions is expected to increase significantly, it is expected that growth will also occur in managerial positions in non-direct care settings.

In the Indian healthcare context, the shortage for healthcare managers is 400,000 as per NSDC/KPMG report estimations.


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Dr.T.S.Srinath Kumar

Head & Group Coordinator, Department of Emergency Medicine, Narayana Hrudayalaya Ltd.,

Imm. Past President – Society for Emergency Medicine, India

Asst. Treasurer – Asian Society for Emergency Medicine

Special Advisory Board Member – DNB Emergency Medicine

Board Member – IFEM for Ultrasound and Geriatric Committee

Assoc., Editor – NJEM / EaJEM